caji FAQ — answers to all your questions

To open an account at caji you need an active mobile number, a valid email address, and the information required to verify your age. The registration process is straightforward and can be completed in just a few minutes. You must be 21 years of age or older to open an account.

No, each mobile number and email address can only be used to open one account at caji. Creating multiple accounts is a violation of caji's terms and conditions and may result in account suspension. One account is all you need for safe and fair play.

If you forget your password, use the "Forgot password?" option on the caji login page. A recovery link will be sent to your registered email or mobile number. If you run into any issues, contact our 24/7 live chat support and we will resolve it quickly.

To verify your account at caji you need to submit a clear photo of your National ID (NID) or passport. The verification process is usually completed quickly. Once verified, you will have full access to deposits, withdrawals and bonuses.

Deposits from bKash to caji are generally credited to your account instantly. Deposits via bKash, Nagad and Rocket are all processed quickly. The minimum deposit amount is ৳100.

The minimum deposit at caji is ৳100 (for all methods) and the minimum withdrawal is ৳800. This limit applies to all three methods — bKash, Nagad and Rocket. You can start with a small amount and increase it gradually.

After submitting a withdrawal request at caji, the funds generally reach your bKash, Nagad or Rocket number within 1 hour. We are committed to ensuring the fastest possible withdrawals and our payments team is always active.

caji does not charge any additional fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges as determined by their respective policies.

caji currently supports deposits and withdrawals via bKash, Nagad and Rocket. These are the most popular and secure mobile banking services in Bangladesh. More methods may be added in the future.

Yes, caji's cricket section is very popular among Bangladeshi players. You can bet on BPL, IPL, T20 World Cup, ICC tournaments and a variety of other international and domestic matches. Live betting during matches is also available.

To bet on BPL matches, log in to caji, go to the cricket section and select a BPL match. Choose your preferred outcome or market, set your stake and confirm. Any winnings based on the match result will be credited to your account automatically.

RTP, or Return to Player, is the theoretical payout rate of a game — it reflects how much is returned on average for every ৳100 wagered over the long term. It is a statistical figure and can vary across individual sessions. Generally, a higher RTP means a greater chance of playing for longer.

Yes, caji is fully mobile-friendly. You can visit caji.cam from the browser on any Android or iOS smartphone or tablet and enjoy all games and betting features. No separate app download is needed — your browser gives you the full experience.

caji's live casino section lets you play with real dealers. A variety of popular games are available including live table games from Ezugi and Evolution Gaming. Live tables are active 24 hours a day, every day, so you can play at any time.

When you open a new account at caji and make your first deposit, you will receive a 120% welcome bonus of up to ৳5,000. This means a deposit of ৳1,000 lets you start playing with ৳2,200 in total. The bonus can be withdrawn after meeting the 10x wagering requirement.

A wagering requirement is the condition that sets how many times you must wager the bonus amount before you can withdraw it. caji's welcome bonus carries a 10x wagering requirement. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳10,000 in wagers before withdrawing. The requirement can be met by placing bets on slots, cricket betting or any other game.

You are promoted to VIP levels automatically by playing regularly at caji. There are four levels — Bronze (0.2% weekly cashback), Silver (0.4%), Gold (0.6%) and Platinum (0.8%). Higher levels bring greater cashback rates and additional benefits.

The validity period varies across caji's different bonuses. Generally, the wagering requirement must be met within a set period after the bonus is credited. The specific terms for each bonus are detailed in the promotions section at caji. You can also ask our live chat team to confirm.

caji's VIP cashback is calculated automatically each week and added to your account. Depending on your VIP level, you receive back a set percentage of your weekly wagers — the rate increases progressively from Bronze through to Platinum.

caji is a safe and reliable platform. All data is protected by SSL encryption and all transactions are processed through secure channels. Audited random number generators (RNG) are used to ensure fair play.

Yes, caji places the highest importance on protecting your personal information. All data is stored and transmitted using modern SSL encryption technology. Your information is never sold or shared with third parties. See our privacy policy for more details.

No, caji is only for individuals who are 21 years of age or older. Keeping minors away from gambling and betting is an important part of our responsible gaming policy. We enforce this through an age verification process.

Yes, caji provides responsible gaming tools. If you wish, you can set betting limits on your account or arrange a temporary break for a set period of time. Visit our responsible gaming page or contact live chat support to find out more.

caji's support team provides service in Bengali 24/7. The live chat option on the website is the fastest way to reach us — you will generally receive a response within a few minutes. You can also contact us by email at [email protected].